Privacy Policy

This Privacy Policy explains how Spirit Auto Electrix (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you use our website and Services.

1) Information We Collect

• Identifiers & Contact Data: name, phone, email, postal address.
• Vehicle & Service Data: vehicle details, diagnostics, service history, approvals.
• Commercial & Transaction Data: quotes, invoices, payment method tokens (processed by our payment processor; we do not store full card numbers).
• Usage & Device Data: IP address, browser type, pages viewed, referring URLs, and similar analytics.
• Cookies & Similar Technologies: used for functionality, analytics, and (if enabled) marketing.

2) Sources of Information

We collect information directly from you (forms, calls, texts, emails, in-person), automatically via your device/browser, and from service providers (e.g., scheduling, payment, analytics) as permitted by law.

3) How We Use Information

• Provide, operate, and improve the Services;
• Schedule, diagnose, and perform services; manage quotes and invoices;
• Communicate with you about appointments, approvals, updates, and promotions (you can opt out of marketing at any time);
• Maintain security, prevent fraud, and comply with legal obligations;
• Analyze usage to enhance site performance and customer experience.

4) Sharing of Information

• Service Providers: hosting, analytics, communications, scheduling, payments, and logistics vendors bound by contractual obligations.
• Legal/Compliance: to comply with law, enforce terms, or protect rights, property, and safety.
• Business Transfers: in connection with a merger, acquisition, or asset sale.
• With Your Direction: when you ask us to share with third parties (e.g., warranty claims, insurance).

5) Cookies & Analytics

We use cookies and similar tools to remember preferences and measure site performance. You can manage cookies in your browser settings. Some features may not function without certain cookies.

6) Marketing Preferences

You can opt out of marketing emails or texts using the links or instructions within those messages. Operational messages (e.g., appointment reminders) may still be sent as permitted by law.

7) Data Retention

We retain information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements, then delete or anonymize it according to our retention practices.

8) Data Security

We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

9) Your Privacy Rights

Your rights may include: access, correction, deletion, portability, and restriction/objection to processing, as available under applicable law.

• California ResidentsCCPA/CPRA: You may have rights to know, delete, correct, and opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising. Use the contact methods below to exercise rights or to request an authorized agent form. If we “sell” or “share” personal information, we will provide a Do Not Sell or Share My Personal Information mechanism.
• EEA/UK/Swiss ResidentsGDPR: Where GDPR applies, our lawful bases may include consent, contract, legal obligation, and legitimate interests. You may have rights to access, rectify, erase, restrict, port, or object, and to lodge a complaint with a supervisory authority.

10) Children’s Privacy

Our Services are not directed to children under 13 (or as defined by local law). We do not knowingly collect data from children. If you believe a child has provided personal data, contact us to request deletion.

11) International Transfers

If information is transferred outside your region, we will use appropriate safeguards as required by applicable law.

12) Do Not Track

Our Services do not currently respond to browser “Do Not Track” signals.

13) Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted with a new “Last Updated” date.

14) Contact Us

© 2025 Spirit Auto Electrix